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Desktop Support Technician of the Year Nominees

2018 Desktop Analyst of the Year Nominees:

 MidOhioNominees2018

Erik Mcleese

End User Services Engineer @ Bob Evans Resturants

Nominated by Andy Nixon

Erik has been with Bob Evans for a while, and has a wealth of experience with the business. He has been exclusively responsible for the desktop support environment of our restaurants company for the past year. In this capacity, Erik serves as a go-to guy for a company of several thousand people. In short, he is a one-man gang. Between supporting remote restaurant management and local corporate users, one can usually find Erik walking around the building or on his phone or Skype. When Erik has time to do so, he socializes with the team and has fun being a part of our Service Desk. During the past several months, Erik has done double-duty as a desktop support analyst and also as a coordinator of a major project to split our companies: he had to fix all of the current issues and also create new ones by migrating every user to the new network. Erik was recently awarded by our team with our 'Good Direction' award, given to those folks that go above and beyond for supporting our users. In his spare time, Erik likes to game, play guitar, and work on 3D art.


 

Thomas Dyckes

Onsite Support Analyst @ Nationwide Children's Hospital

Nominated by Mike Diaz

Tom Dyckes has been a valued member of the Nationwide Children’s IS Department for over 20 years.  During his time at NCH, his extensive knowledge and expertise has proven to be an invaluable resource to his team. Tom is always ready and willing to assist not only our users but his fellow co-workers no matter the situation. Tom has also played a vital role during major projects such as our ComDoc Replacement Printer Project. Tom has always shown to be a continued vital asset for the Nationwide Children’s IS Department.


 

Mingxin Xu

Technician III @ Columbus State Community College

Nominated by Jason Clever

It is my pleasure to nominate Ming for Desktop Support Technician of the year. His professionalism, customer service, and driven work ethic make him an ideal candidate for this award. Ming is a vital asset to our team at the ITSC at CSCC.  Everyday, Ming brings a level of professionalism that influences and lifts others around him. His customer service has been awarded several times on campus through our "Cougar Paw" program. I would say most of all, his driven work ethic is what stands out most. He is the first to jump at a chance to take on large and complex projects. Most recently, he has taken the lead on a systemic issue with our new replacement cycle PC's. He came to me and asked to take the lead. This kind of ownership of an issue is common with Ming. He is a valuable asset to our team and Columbus State Community College as a whole. Ming deserves to be considered for his consistent dedication for going above and beyond for the end user.


 

Previous Years Nominees: (forthcoming)

2017 - DSTOY Nominees

2016 - DSTOY Nominees